Support Center

Glossary & FAQ's Articles

  1. Glossary of Terms

    Administrator - Highest access level. The Administrator can modify most, if not all available settings. Alerts - Email Alerts. You can choose which Alerts you will receive through the My Account page of the Account Management section. ARC Number - A travel agent’s IATA number which you can associate with an affiliate who resells your products to make it easy for them to sign up and resell your products on your website. Block Management - This feature helps you manage inventory acr...

    Oct 03, 2016 12:28PM HST
  2. Browser Requirements

    ActivityRez is a web-based application that works directly in your browser. Many issues that users experience are due to the type of browser being used. As with any software which has "system requirements" ActivityRez has certain browsers which are required for optimum performance. The browser requirements for ActivityRez are the current versions of Google Chrome, Mozilla Firefox, or Apple Safari browsers. Before setting up your account we recommend downloading the newest version of either of ...

    Oct 03, 2016 01:51PM HST
  3. Resetting Your Password

    1. If you are having trouble logging in at https://secure.activityrez.com/ar-core/ click on "Forgot Your Password?" 2. Enter the email address associated with your account and click on the "Reset" icon. An email with a link to reset your password will be sent to the email address you provided as long as it is linked with your account. If you do not see an email within a few minutes, please check your Spam folder. The email may have gone there depending upon your email’s security settings. ​ ...

    Oct 03, 2016 01:52PM HST
  4. Updating Content on Your Reseller Agency's Website

    If you've ever wondered why your activity content is different than the content in your reseller's point of sale or on their website it's because your reseller's need to manually update the content each time you make a change. This feature allows resellers to have strict quality control over the content that is published on their website and point of sale locations. To better help you understand the process we've created the following short tutorial. Follow these steps to work with your reselle...

    Oct 03, 2016 01:53PM HST
  5. Updating a Products "Status"

    You can change the "Status" of a product by going to the "My Products" tab in the "Products" section of ActivityRez. From here, you can click on the "Change" icon located by your products "Status" to update it. Next, select the desired "Status". You will be able to choose one of the following Statuses: "Active" - Product is allowed to be booked. "Inactive" - Product is temporarily unable to be booked, but may be used in the future. "Trash" - Product is unable to be booked, and will NOT be boo...

    Oct 03, 2016 01:54PM HST
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