Support Center

Product Setup Articles

  1. Creating New Products or Activities

    To create your first product or activity, please follow the proper sequence of steps per product set up page below: Getting Started 1. From the main Dashboard after logging into your account, click on "Products" found on the left panel. 2. Click on "Create New Product" at the top of the page and then click on the "Create" button under "Tours and Activities". Product / Activity Details After you click on “Create”, you will be navigated to the page shown below: ...

    Jan 29, 2019 12:26PM HST
  2. Adding Guest Types

    1. From the dashboard click on “Products”, then “Guest Types” on the top toolbar. 2. To add a new Guest Type, choose from the available options by clicking on the drop box below "Label" and select your option. 3. Or if you want a custom Guest Type: Pick “Other” under “Label” Type in your "New Guest Type" in the box under the "Custom Label". Then click "Save". The new label will appear in the list immediately below. Note: If you have a Guest Type which has dif...

    Jan 29, 2019 01:10PM HST
  3. Adding Vehicles or Resources

    1. From the dashboard click on “Products” on the left panel, then “Resources” from the top toolbar. 2. Click on “+ New Vehicle”. 3. In the "Vehicle Name" field, enter a name or identifier for the vehicle. 4. Under “Status”, select “Active” if you want this vehicle to show up as an option when setting up pick up locations. Otherwise, select “Inactive” if this vehicle is not an option for any of your pick up locations. Select this option if you want to keep this vehicle in the s...

    Jan 29, 2019 01:52PM HST
  4. Adding Transportation

    Transportation If you provide transportation for your guests, you can set up options for them to choose from. This helps automate transportation. Through the integration of Google Maps with our software, guests will automatically be shown pickup locations closest to where they are staying. 1. In the “Pickup Address or Hotel Name” field, type the address or hotel name. You will notice a list automatically generated as you type in this field. Choose the address or hotel name from the ...

    Jan 29, 2019 02:03PM HST
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